Cookie Policy

Last updated: 7 November 2025

Version: 2.0 (2025)

1. Introduction

This Cookie Policy explains how Grape Tree (“we”, “us”, “our”) uses cookies and similar technologies on our website www.grapetree.co.uk

It should be read together with our Privacy Policy

We are committed to being transparent about what information we collect and how we use it. You can control or withdraw your consent for non-essential cookies at any time using our Cookie Settings link in the website footer.

2. What are cookies?

Cookies are small text files placed on your device (computer, tablet or smartphone) when you visit a website. They store information such as your preferences, session IDs or shopping-basket contents, and allow certain functions to operate.

Cookies may be:

                          First-party – set by our website; or

                          Third-party – set by another website or service (for example Google Analytics or Meta Pixel).

Some cookies are strictly necessary for our site to function. Others are optional and used for analytics, personalisation or advertising – these require your prior consent.

3. How we use cookies

We use cookies and similar technologies to:

     Make our website function correctly and securely;

     Remember your preferences (such as language and shopping basket contents);

     Understand how visitors use our site and improve performance;

     Deliver relevant marketing and measure the success of our advertising; and

     Protect our website and customers from fraud or misuse.

4. Types of cookies we use

Category

Purpose / Function

Example Cookies / Providers

Duration

Lawful Basis

 

 Strictly necessary

Enable core features such as security, network management, account login and checkout. These cannot be disabled.

PHPSESSID, cart_id, Shopify session cookies

Session / until browser closed

Legitimate interest / necessary for contract

 Preferences / Functional

Remember settings such as region, currency or items in basket. Improve user experience.

currency, language_setting

1 year

Consent

 Analytics / Performance

Collect aggregated statistics on visitor numbers, page views and traffic sources to help us improve our website.

Google Analytics (_ga, _gid), Matomo

14 months

Consent

 Marketing / Advertising

Track visits across websites to display relevant adverts and measure effectiveness of campaigns.

Meta Pixel, Google Ads, Microsoft Advertising cookies

90 – 180 days

Consent

 Security / Fraud   Prevention

Detect and prevent fraudulent transactions or misuse.

Cloudflare (__cf_bm)

30 minutes

Legitimate interest

5. Third-party cookies and services

Some cookies are set by third parties whose services we use on our site, such as analytics providers and advertising platforms.These third parties may use the information they collect for their own purposes. You can read their privacy and cookie policies here:

                          Google Analytics / Ads – https://policies.google.com/privacy

                          Meta (Facebook / Instagram) – https://www.facebook.com/policy/cookies

                          Microsoft Advertising (Bing) – https://privacy.microsoft.com/privacystatement

                          Cloudflare – https://www.cloudflare.com/privacypolicy/

We take care to ensure that these partners process data in line with UK GDPR and PECR.

6. Consent and cookie banner

On your first visit, our site will display a cookie banner explaining that we use cookies and asking for your consent to store non-essential cookies on your device.

You can:

     Accept all cookies;

     Reject all non-essential cookies; or

     Manage your preferences by category.

Your consent choices will be saved for 12 months unless you change them.

You can modify or withdraw consent at any time by clicking the Cookie Settings link in the footer or adjusting your browser settings.

7. Managing cookies via your browser

You can control or delete cookies in your browser settings. Each browser provides different tools to manage cookies:

                          Chrome: https://support.google.com/chrome/answer/95647

                          Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge

                          Firefox: https://support.mozilla.org/kb/delete-cookies-remove-info-websites-stored

                          Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Blocking or deleting cookies may affect how our website functions and certain features may not work properly.

8. International transfers of cookie data

Some cookie providers (for example Google and Meta) process data outside the UK and EEA.Where such transfers occur, we ensure that appropriate safeguards are in place – such as the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs) – to protect your information in accordance with UK data-protection law.

9. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law or to our use of cookies.When we do, we will revise the “Last updated” date at the top of this page.We encourage you to review this policy periodically to stay informed about how we use cookies.

10. Contact us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact: [email protected]

JG Foods Ltd (t/a Grape Tree)Unit 2, Dandy Bank Road, Pensnett Trading Estate, Kingswinford, DY6 7TD, United Kingdom